This hotel offers excellent value for money with comfortable beds and basic amenities. The location is amazing as it is within walking distance of the Nine Arch Bridge and a short drive to Ravana Falls. The staff are friendly and attentive, ensuring a pleasurable stay.

No specific improvement necessary, everything was satisfactory.

Panoramic outlook, great staff, Cedar Chalet with amazing views, nice swimming pool.

Could not be improved.

The location of this hotel is absolutely stunning, overlooking the tea plantations and just a short walk away from the famous Nine Arches Bridge and Little Adam’s Peak. The rooms are large, comfortable, and well-ventilated, offering a spacious and relaxing atmosphere. The staff at this hotel are exceptional, providing great service and attention to detail. Breakfast at this hotel is delicious and generous, surpassing the typical hotel breakfast fare.

The decor in some areas of the hotel, such as the reception and courtyard, could be improved to create a more welcoming atmosphere.

I had a fabulous view of the mountains from this hotel, which made the stay truly memorable. The attention to detail in the rooms was remarkable, with tasteful decoration and spaciousness that added to the overall comfort. The staff provided excellent service and the basic amenities were all provided, ensuring a hassle-free stay. The location of the hotel, overlooking a valley and the famous nine arches rail viaduct, was simply breathtaking.

The seating in the restaurant could have been more comfortable with the addition of cushions.

The rooms were comfortable and spacious, and the view from the hotel was amazing. The infinity pool was a great place to relax and it had beautiful surroundings. the staff was welcoming and took good care of our needs during our stay.

The seating in the outdoor area could have been more comfortable. Sometimes it was difficult to find a good spot to sit and relax.

The hotel had great views of the valley and the nine arched bridge which we enjoyed from the pool area. The room was spacious with a large bathroom and a separate shower. The staff were very friendly and accommodating.

The hotel fell short in some areas. The coffee was weak and warm, and the atmosphere in the restaurant wasn't great, with dead flowers on the table and staff who seemed to be going through the motions.

Nestled just outside the hustle and bustle of a backpacker magnet village, this hotel boasts a peaceful location with stunning views including the Nine Arches Bridge and tea plantations. The spacious rooms with comfortable beds and luxurious en-suite bathrooms add to the experience. The hotel's restaurant serves delicious breakfasts prepared to order. the staff is helpful and attentive to every request.

Some towels were found to be old and stained, something that would benefit from being refreshed.

I recently had the pleasure of staying at a hidden gem just outside the charming village of Ella. This hotel offers great value for money and impeccable attention to detail. The staff are friendly and attentive, ensuring that every need is met. The rooms are comfortable, with separate TVs and breathtaking views of the famous 9 arches bridge. The beds are exceptionally cozy, guaranteeing a good night's sleep. Lastly, I must mention the delicious breakfasts, particularly the fluffy pancakes that were an absolute delight to wake up to.

All was perfect during my stay.

This hotel is a hidden gem just outside the vibrant village of Ella. The location offers a peaceful and tranquil atmosphere, away from the hustle and bustle, perfect for a relaxing getaway. The staff is attentive and friendly, ensuring a seamless experience from check-in to check-out. The rooms are spacious and well-appointed, with stunning views of the surrounding valleys and even a separate TV for entertainment. The beds are incredibly comfortable, guaranteeing a restful night's sleep. The breakfast spread is delightful, with fluffy pancakes that are an absolute must-try.

All aspects of our stay were more than satisfactory.

We had an amazing stay at this hotel just outside the village of Ella. The location was perfect for us, away from the hustle and bustle, but still easily accessible. The staff was super friendly and went above and beyond to make our stay comfortable. The rooms were spacious and the beds were incredibly cozy, providing us with a great night's sleep. We loved the view of the 9 arches bridge from our room, and even had a separate TV to watch our favorite shows. The large bathroom was a nice bonus. And let's not forget the delicious breakfast, especially the mouthwatering pancakes!

Everything was just fine, nothing to complain about.

We loved everything about this hotel, from the beautiful and comfortable chalets overlooking the stunning mountains to the exceptional customer service provided by the friendly staff. The location just outside the village of Ella was ideal since it provided us with a peaceful and quiet getaway from the bustling shopping area. Moreover, it was just a stroll away from the Nine Arches Bridge, enabling us to easily access the iconic landmark. Additionally, the delectable breakfast served every morning and the clean facilities of the hotel were a plus.

Couldn't find any faults at all during our stay at this hotel.